Our Life Saving Mission
To reach out and offer support to people of all ages and backgrounds during times of crisis, to work to prevent the suicide of those who are actively suicidal, and to offer hope and caring during times of hopelessness.
Founded in 1966, Crisis Support Services of Alameda County offers a broad range of counseling, education and prevention services in a safe environment. CSS’ 24-hour crisis hotline responds to more than 65,000 calls each year. Services include on-going therapy groups, school-based counseling, supportive services for seniors, suicide prevention for youth; and community education.
Crisis Support Services of Alameda County recognizes and understands the impact of trauma including the challenge of accessing supportive services. Our mission is to provide a welcoming and safe environment, rooted in the belief that through collaboration with clients at every stage of service healing is possible.
Our Values Statement
We care, from the inside out. With open hearts and minds, we build connections and remain committed to growth to be the best for the people we serve.
Care, From the Inside Out
We are here because we care — for our clients, for our community and for each other. We do what we can and we accept our limitations. We treat ourselves and our organization with the same care and consideration we provide for our clients. Because caring for ourselves is critical to taking care of others.
Open Hearts and Minds
There is intrinsic value in each person that comes through our door. We welcome differences of opinion, background and experience. We recognize that everyone has highs and lows and we aren’t afraid of the lows. Through our open hearts and minds we work to educate others and end stigmas.
We all need a space to be seen and be heard. To connect. It is through listening and sharing, crying and laughing, that we form vital connections with each other and our community.
Committed to Growth
We are committed to learning. We acknowledge that no one is perfect, ourselves included. So we reflect, we lean on each other and we never stop learning. We look for opportunities to stretch, to grow, to teach and to train. To be the best for the people we serve.
Learn more about us:
- Agency Programs. Learn about the crisis line, grief counseling, community education, senior in-home counseling, stress counseling, and disaster support.
- Our newsletters. Read interviews with volunteers and staff. Learn about upcoming events. Sign up for email notices or to receive a subscription to our free newsletter.
- How to Help. Volunteers keep our agency going strong whether on the crisis line, in the classrooms, or in the community. Learn how you can help.
Read about other ways you can support the work of CSS.
This website is not set up to respond to a crisis situation. If this is an emergency, please dial 911. If you are in crisis or need immediate support, please call us on our crisis line phone number 1-800-273-8255.
Make a difference! CSS Needs Volunteers!
To request more information, please visit our online contact form.